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Go Back   Cdma Gsm Forum Mygsmindia. > Product Hardware and Software > Software With Hardware > SARAS PRODUCTS > HWK > UPDATE_CLIENT

UPDATE_CLIENT All Update Problem Discuss Here

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Old 08-21-2013, 12:30 PM   #1 (permalink)
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Default ufs3 update error

sir each n every time i m facing hwk update error problem
when i format the computer.
now showing the following error pls hlp: server returned unrecognise reply.
log here, help urgent
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply
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Old 08-22-2013, 11:28 AM   #2 (permalink)
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NVML: OK

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 275 Serial: *****
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: *****
BOX_AUTH_ERROR: 20
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: ********
Support: Bad HID, Cannot Access Suport
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 275 Serial: ******
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: *****
BOX_AUTH_ERROR: 20
BOX: CORRUPTED or MANIPULATED
Your IP: ........
Support: Bad HID, Cannot Access Suport
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: ****
NVML: OK
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Old 08-22-2013, 03:47 PM   #3 (permalink)
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same problem bro............. If any solution u got plz inform me at [Only registered and activated users can see links. ]
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Old 08-25-2013, 08:12 PM   #4 (permalink)
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Box: 1 Location: 1059 Serial: 97708
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 97708
BOX_AUTH_ERROR: 20
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 117.201.67.28
Support: Bad HID, Cannot Access Suport
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 97708
NVML: OK
INIT FBI Failed !

Box: 1 Location: 1059 Serial: 97708
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 97708
BOX_AUTH_ERROR: 20
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Support: Unknown Server Error

Box: 1 Location: 1059 Serial: 97708
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 97708
BOX_AUTH_ERROR: 20
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 117.201.67.28
Support: Bad HID, Cannot Access Suport
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 97708
NVML: OK
INIT FBI Failed !
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Old 08-26-2013, 08:31 PM   #5 (permalink)
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Same problem pls halp ( fareedi*****@ymail.com )
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Old 08-26-2013, 09:46 PM   #6 (permalink)
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ps help us members no one still reply
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Old 08-27-2013, 05:02 PM   #7 (permalink)
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USB driver problem so first proper USB driver install and tri agen
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Old 08-27-2013, 05:34 PM   #8 (permalink)
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use latest ver. 2.3 ......
your prob. is solve
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Old 08-27-2013, 09:11 PM   #9 (permalink)
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i had also face the same prob before few hours but now my prob is solved what u have to do just updaate eprom from an old ufs tool install latest client 2.3.0.2 check box update box and remember install all files from client dont leave a single 1
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Old 08-28-2013, 02:11 AM   #10 (permalink)
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1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
2. Install UFSx Support Suite Setup
3. Connect your UFSx+HWK before running the UFSx Control Panel
4. Run UFSx Control Panel
5. Switch to the "Hardware" Tab
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install something at step 13)


How to install same UFSx+HWK to 2nd PC.

Same as above and you must complete ALL steps.


How to add further UFSx+HWK after initial install.



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Old 08-28-2013, 09:53 AM   #11 (permalink)
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i think ufs3 new update cominng soon coz 2.3 update but not working.........so plz sarasoft team update fast all of users facing this problem....or if anybody sucess update this solution plz upload with video all .........thx
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Old 08-29-2013, 10:26 AM   #12 (permalink)
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Sir pls ufs letest driver
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Old 08-30-2013, 04:18 AM   #13 (permalink)
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plizzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzUFxBoo t V2.2 (coffee) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (coffee) SarasSoft 2007., Sn:
HID: HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Authentication successfull.
Upgrade client is up-to-date.
Error upgrading HWK: UPDATE ERROR: 111

Last edited by baghda; 08-30-2013 at 04:20 AM.
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Old 08-30-2013, 12:38 PM   #14 (permalink)
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Check it

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Old 08-30-2013, 07:17 PM   #15 (permalink)
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1st formet ur pc install office and netfremwork after Run UFSx Control Panel b coz i will face same problem and i solve it 2.3.0 its 100% working
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