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Go Back   Cdma Gsm Forum Mygsmindia. > Product Hardware and Software > Software With Hardware > SARAS PRODUCTS > HWK > UPDATE_CLIENT

UPDATE_CLIENT All Update Problem Discuss Here

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Old 09-10-2010, 10:59 AM   #1 (permalink)
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Exclamation ★ SERVER STATUS ★ - HWK Upgrade/Installation/Support Server Problem Discussion

@ HWK User

Post all your Upgrade/Installation/Support Server Problem Here.!!

HWK Upgrade Server Status:- Offline

HWK Support Server Status:- Online



Note:-
  • Posts which Contains HWK HID Number will be Deleted/Suspended/Blocked on Server without any Notice.
  • Do not post your HWK HID in any Forum.
  • Do not use any 3rd party tools to Fix UFS or HWK problems. ex. reg, ufstool etc etc
  • For BOX_AUTH_ERROR:20, 32 & 52 See [Only registered and activated users can see links. ]
  • Unexpected exception:box_auth error 1- Change Cable Or Box Damage
  • Authentication stage error: Error: Server returned unrecognized reply Use Latest Update :- [Only registered and activated users can see links. ]
  • XXXXX ... Please contact your reseller! Contact YOUR Reseller
  • Bad environment clean system from obsollete usb driver - Install latest USB drivers.


Munna.

Last edited by GsmMunna; 03-22-2011 at 02:26 PM.
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Old 01-03-2011, 12:04 AM   #2 (permalink)
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Dear Sir
hwk update server
Authentication stage error
please run the hwk server
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Old 01-03-2011, 12:07 PM   #3 (permalink)
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thanks sir
hwk update ok
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Old 01-03-2011, 12:09 PM   #4 (permalink)
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Thanks Sir
HWK Update Ok
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Old 01-16-2011, 10:47 PM   #5 (permalink)
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plz hepl me dear sir
my HWK Ufs saras box not updating i try many time with a strong network connection but this massage show...Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:1/13/2011 10:36:22 AM ----------
-- Target Id :000000000000000000000
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 00000
-- Features : 000000000
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID :00000000000000000
-- HWK Status : 000000000000000
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply
Plz help if i try without update always say USE UPDATE TOOL
plz help my dear sir [Only registered and activated users can see links. ]
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Old 01-16-2011, 10:55 PM   #6 (permalink)
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HELP Hwk not authorised use update tool

Quote:
Originally Posted by naveen chand View Post
help me............
plz hepl me dear sir
my HWK Ufs saras box not updating i try many time with a strong network connection but this massage show...Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:1/13/2011 10:36:22 AM ----------
-- Target Id :000000000000000000000
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 00000
-- Features : 000000000
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID :00000000000000000
-- HWK Status : 000000000000000
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply
Plz help if i try without update always say USE UPDATE TOOL
plz help my dear sir [Only registered and activated users can see links. ]
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Old 01-17-2011, 03:32 PM   #7 (permalink)
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whene new update is coming
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Old 03-22-2011, 01:47 PM   #8 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:3/22/2011 1:37:56 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N :
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-
-- HWK Status : 1, DL: 0
----------

Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Connection to server failed: Socket Error # 10060
Connection timed out.(A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)



Not Updating Please help me mail on [Only registered and activated users can see links. ], [Only registered and activated users can see links. ]

Last edited by GsmMunna; 03-22-2011 at 02:26 PM.
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Old 05-06-2011, 12:07 PM   #9 (permalink)
 
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Default HWK Update problem

Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:5/5/2011 12:46:14 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N :
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-B771D05741600004
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.



Please solve my problem
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Old 05-30-2011, 04:31 AM   #10 (permalink)
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-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS3 SarasSoft, USB S/N: 99100
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 99100
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER


after this i get a error message popup saying that error connecting ufs : 16 please reinstall support suite!

Plz. help
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Old 05-30-2011, 08:34 PM   #11 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:5/29/2011 3:10:08 AM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N :
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID :
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply


Please help me sir
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Old 06-01-2011, 08:05 PM   #12 (permalink)
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Default update error

Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:6/1/2011 8:04:04 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N :
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-A2393D8B42600011
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.
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Old 06-17-2011, 12:33 PM   #13 (permalink)
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Default Update client

Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:6/17/2011 12:18:22 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : *****
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : **.**-PRO*-****************
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.



MY RESELLER SAYS TRY 24 HOURS, BUT I TRIED 4 DAYS,RESULT ZERO, DISPLAYED SAME

HELP HELP HELP HELP HELP
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Old 06-17-2011, 12:51 PM   #14 (permalink)
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Quote:
Originally Posted by dcinfotech View Post
-- reset failed, trying to repair ufs ...
-- boot: 62 cf
-- done, use update firmware to authorise ufs.
-- ufsx device: Ufs3 sarassoft, usb s/n: 99100
-- reset failed, trying to repair ufs ...
-- boot: 62 cf
-- done, use update firmware to authorise ufs !
-- target id : 62 cf 1 10
-- ufsx boot : Ufxboot v2.2 (c) sarassoft 2003.
-- ufsx firmw.: Ufs_usb v2.8 (c) sarassoft 2007.
-- ufsx s/n : 99100
-- features : 00000001
-- licence 5 : True
-- ufsx vendor: Twister


after this i get a error message popup saying that error connecting ufs : 16 please reinstall support suite!

Plz. Help
chech browser profile,
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Old 06-17-2011, 01:19 PM   #15 (permalink)
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read

Quote:
Originally Posted by parthasarathi View Post
Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:5/5/2011 12:46:14 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N :
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-B771D05741600004
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.



Please solve my problem
NEW VR 2.20.00 DOWNLOAD AND RETRY
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